Refund policy
Returns & Refunds
We are committed to ensuring every order meets the highest standards of quality and care. If something is not quite right, we will do our best to make it right.
Returns
We accept returns within 30 days of delivery.
To qualify, items must be:
- Unworn, unused, and in original condition
- Returned in original packaging
- Accompanied by proof of purchase
Certain items are not eligible for return, including:
- Gift cards
- Final sale or clearance items
- Custom or personalized products
- Items clearly marked as non-returnable
Refunds
Once your return is received and inspected, we will notify you of the outcome.
Approved refunds will be issued to your original payment method. Please allow 5–10 business days for processing.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos. We will prioritize a prompt resolution.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect. Original shipping fees are non-refundable.